Newsletter 1: June 2016

Welcome to the Expert Program Management newsletter for June.

Article of The Month:

At the end of the day, who ultimately decides if a program/project/large undertaking is a success? The simple answer to this question is that it’s people who decide. They decide based on whether the undertaking met their expectations or not.

Knowing that it’s people who determine success based on their own and collective expectations, it’s possible to see why a project could be considered a failure even if it hit all of this targets, because expectations were so much higher than the project’s targets.

The article below explores why it’s just as important to manage expectations as it is to manage outcomes and requirements, and gives a model for thinking about the difference between reality and expectations:

The Expectation Gap

A Quick Question:

Finally, is there is anything you’re personally stuck with or your organization is grappling with? Drop me a line and let me know. I’ll try to respond personally to as many replies as I can.

Denis
Expert Program Management
www.expertprogrammanagement.com

Copyright © 2016 Expert Program Management, All rights reserved.