Category Archives for Organisation

Benefits of Outsourcing

In this article we will look at the main benefits of outsourcing along with some common outsourcing related terms, which may be of interest if you are managing a business unit or program. We will not be looking at the process by which an outsourcing initiative should be managed. Let’s start by examining exactly at […]

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Incident and Problem Management

There is often confusion between the terms Incident Management and Problem Management, so the aim of this article is to clarify the difference between the two and highlight a common conflict which can occur. Incident Management An “incident” is defined as event that isn’t part of the normal running of a service which causes or might […]

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Organizational Design – Star Model

Organizational design is a process for integrating technology, people, and information within an organization. It is used to enable the physical organizational form (people, technology, processes etc) achieve the stated goals or strategy of the organization. Simply stated, by using an organizational design process we are aiming to maximize the organizations chances of delivering it’s strategy. A very common […]

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Programs in Context of the Organisation

Ever wondered how projects and programs sit within the business? Or how everyone within the program is linked to the organisation’s vision? Here is a very simple diagram which attempts to show programs sit within the context of the overall business, and how everyone within the a program should be actively working towards achieving the […]

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