January 2010

Risk Management: Risk Identification

In previous posts I have shown the Risk Management Process and provided a Risk Checklist  to help you get the process of identifying risks started. Here are a few other methods you may find useful in helping you to identify …

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The Pioneers of Quality

We all want to build good quality products and services, and the field of quality management has been around for a long time. When we think of the quality processes that are widely used today (Total Quality Management, Six Sigma, …

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How to Use a RACI Matrix | RACI Model

The RACI Model (RACI Matrix) is a simple tool that is useful for highlighting roles and responsibilities during a project, program, or indeed any organizational change. I first came across the RACI Matrix whilst on an ITIL training course a …

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